WELCOME TO SPARRINGBAG.CA CUSTOMER SERVICE
For questions about an existing order, placing a new order, or just general information, please e-mail us at firstname.lastname@example.org, or call us toll free at 1 (888) 662-3380 To facilitate a prompt reply to your e-mail, please mention in your emial: Your Name Address Your SparringBag.ca user name (if you have one) Order # (if applicable)
CUSTOMER SERVICE OPERATING HOURS:
Mon - Fri, 9:00am – 6:00pm (E.S.T.)
If you are not satisfied with items you purchased, for whatever reason, please call our office to arrange a settlement immediately. For details, please see Returns/Exchanges/Repairs below.
Delivery Orders will normally ship out within 1 business day. Normal methods of shipping are Canada Post Expedited service.
Returns/Exchanges: Please have your Invoice No. and/or User name ready and call us. Unauthorized returns will be rejected without liability. Unless it is proven to be a manufacturer’s defect, improperly used merchandise will not be accepted for refund or exchange. We will replace manufacturer’s defective merchandise at no charge.